JW MARRIOTT HOTEL MEXICO CITY POLANCO, Mexico City – Your ideal downtown stay
Hotel Overview
JW Marriott Hotel Mexico City Polanco - Luxury hotel with spa services near Chapultepec Castle
Located in the Polanco District, JW Marriott Hotel Mexico City offers easy access to Chapultepec Castle, the National Auditorium, and Teotihuacan. The hotel features an outdoor pool, free Wi-Fi, and a Health Club with a gym and hot tub. Guests can enjoy views of Chapultepec Park and the city. The property includes two restaurants: Xanat Bistro & Terraza for Mexican cuisine and Archiebald, an American-style steakhouse. The hotel has received the Condé Nast Readers' Choice Award for Best Hotel Overall in Mexico and Central America. Business amenities include 3,454 square feet of conference space and meeting rooms. A helipad is available less than a mile away with complimentary transportation for guests.
Additional perks of the hotel
100 varieties of tequila at the Lobby Bar
Organic, vegan spa treatments
Free butler service in select suites
Pet-friendly accommodations
Queer Destinations Committed distinction
Transportation to and from the helipad
Executive Lounge with complimentary food and beverages
Rooms & Suites
The hotel offers 312 rooms and suites, all featuring 24-hour room service, premium bedding, flat-panel Smart TVs, and ergonomic workstations. Suites include separate sitting areas, and some have garden or city views. The One Bedroom Master Suite provides complimentary food options such as a Continental breakfast and hors d'oeuvres. Executive Lounge access is available in select rooms.
Other conveniences
Laptop-compatible safes
Air conditioning in all rooms
Evening turndown service available
Wireless or wired internet (fee may apply)
Ironing facilities and mini-bar
Bathrobes and free toiletries
Accessible rooms with roll-in showers and grab rails
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- ATM/Cash machine
- Hairdresser
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Pet amenities available
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Facial
- Beauty treatment
- Massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Hotel Location
Guest Reviews & Ratings
I had a delightful stay at this hotel! The rooms were spacious and clean, offering access to a lovely lounge with champagne and beautiful decorations. The price paid was worth it, and I would definitely recommend staying here again.
My stay at the hotel was good but nothing out of this world. The rooms are typical comfortable Marriott rooms, although they are getting a little old. The service was very accommodating and gracious. The location was clean and comfortable, with many restaurants and shops within walking distance. The dining experience was good with lots of variety. The facilities were very nice with a good gym area, sauna room, and pool.
My stay at the hotel was a mix of highs and lows. The rooms, while spacious and boasting a great view of the park, felt a bit dated, and the gym was disappointingly small. On the bright side, the luxurious bathroom and top-notch shower added a touch of class. The staff was friendly and welcoming, although the gym could definitely use an upgrade.
The hotel offers clean and comfortable rooms with unmatched thoughtfulness, making for a very good stay. While nothing extraordinary, it provides a quiet and very comfortable environment. The service is extremely friendly and helpful, with a range of amenities available. The location in the buzzing business center of Polanco couldn't be better, surrounded by great dining options and near the beautiful Chapultepec Park. The dining experience is very good, albeit a bit pricey. The facilities, including the gym, sauna, and pool, are top-notch.
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